Check out our session bundles for special pricing!

Privacy Policy

Light & Ebony Counseling LLC
Effective Date: 02/28/2026
Last Updated: 02/28/2026

1. Introduction

Welcome to Light & Ebony Counseling LLC (“Practice,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal and health information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, schedule services, or purchase products. As a mental health provider in the State of Georgia, we comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), where applicable.

2. Information We Collect

A. Information You Voluntarily Provide

We may collect the following information when you interact with our website:

  • Name

  • Email address

  • Information submitted through contact forms including:

  • Gender

  • Date of birth

  • Email address

  • Phone number

  • Why you are seeking counseling services

  • Mailing address Information submitted when scheduling an appointment

  • Payment information

  • EAP and or insurance information if applicable

  • Information provided when subscribing to a blog or newsletter

  • Information provided when purchasing digital products

B. Payment Information

If you prepay for therapy services or purchase products through our website, payment information is processed securely through our Electronic Health Record (EHR) platform (Sessions Health) or a secure third-party payment processor.

We do not store full credit card numbers on our website servers.

C. Protected Health Information (PHI)

If you become a therapy client, we collect health information necessary to provide mental health services. This information is protected under HIPAA and is stored securely in our Electronic Health Record (EHR) system.

Information related solely to product purchases (such as journals, books, or trainings) that is not connected to therapy services may not be considered Protected Health Information under HIPAA.

D. Automatically Collected Website Data

Like most websites, we may automatically collect:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visit

  • Device information

This data is used for website functionality, security, and analytics purposes.

3. Use of Sessions Health EHR Platform

We use Sessions Health as our Electronic Health Record (EHR), client portal, scheduling, and payment platform.

Through Sessions Health:

  • Prospective clients may schedule a free 15-minute consultation.

  • Current clients may self-schedule appointments.

  • Clients may be required or given the option to prepay for appointments at the time of scheduling.

  • Payment processing for therapy services is handled securely through Sessions Health and its integrated payment processor.

Sessions Health is HIPAA-compliant and maintains appropriate safeguards to protect your information.

Information submitted through the Sessions platform is governed by their privacy and security policies in addition to this policy.

4. Sale of Products & Digital Resources

In the future, we may offer resources for purchase, including but not limited to:

  • Books

  • Journals

  • Calendars

  • Therapy-related educational materials

  • Pre-recorded video trainings

  • Downloadable digital resources

When you purchase products:

  • We collect only the information necessary to process and fulfill your order.

  • Payment processing is handled through secure third-party processors.

  • Digital purchases may require email delivery or account access.

Purchasing a product does not establish a therapeutic relationship.

Information collected solely for product purchases is used for transactional and customer service purposes and is not used for clinical decision-making unless you are also an active therapy client.

5. How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Schedule consultations and appointments

  • Provide therapy services

  • Process payments

  • Fulfill product orders

  • Deliver digital content

  • Communicate regarding services or purchases

  • Send blog updates or newsletters (if you opt-in)

  • Improve website functionality

  • Comply with legal, ethical, and financial obligations

We do not sell, rent, or trade your personal information.

6. Email & Blog Subscriptions

If you subscribe to our blog or mailing list:

  • You voluntarily provide your email address.

  • You may unsubscribe at any time using the link provided in emails.

  • Subscription information is used solely for practice updates, blog notifications, or relevant offerings.

We do not share subscription lists with third parties for marketing purposes.

7. HIPAA Notice

If you become a therapy client, your Protected Health Information (PHI) is protected under HIPAA and applicable Georgia state law.

You will receive a separate Notice of Privacy Practices outlining:

  • How your health information may be used and disclosed

  • Your rights regarding your records

  • How to file a complaint

This website Privacy Policy does not replace the formal HIPAA Notice of Privacy Practices.

8. Confidentiality & Legal Limits

While we prioritize confidentiality, there are legal exceptions under Georgia and federal law, including but not limited to:

  • Risk of harm to yourself or others

  • Suspected abuse or neglect of a child, elder, or vulnerable adult

  • Court orders or other legal requirements

These limits are explained further in informed consent documents provided to therapy clients.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect your information, including:

  • Use of HIPAA-compliant systems for therapy services

  • Secure payment processing platforms

  • Limited access to confidential information

  • Encryption and secure website protocols where applicable

However, no method of internet transmission or electronic storage is 100% secure.

10. Third-Party Services

We may use third-party services for:

  • EHR and scheduling (Sessions Health)

  • Payment processing

  • Email marketing or newsletter distribution

  • Website hosting and analytics

  • Product fulfillment or digital content delivery

We are not responsible for the privacy practices of third-party providers and encourage you to review their privacy policies.

11. Cookies & Analytics

Our website may use cookies or similar tracking technologies to enhance user experience and analyze website performance.

You may adjust cookie preferences through your browser settings.

12. Children’s Privacy

This website and its products are not intended for children under 17 years and younger. We do not knowingly collect personal information from children in violation of applicable laws.

13. Your Rights

Depending on your relationship with the Practice, you may have the right to:

  • Request access to your records (if a therapy client)

  • Request corrections to your information

  • Request billing records

  • Withdraw consent for communications

  • File a complaint regarding privacy practices

HIPAA-related rights are described in your Notice of Privacy Practices.

14. Georgia-Specific Compliance

As a licensed mental health provider in Georgia, we comply with:

  • Federal HIPAA regulations

  • Applicable Georgia laws governing confidentiality of mental health records

15. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be reflected by a revised effective date.

16. Contact Information

If you have questions about this Privacy Policy, please contact:

Light & Ebony Counseling LLC
Cetara Davis, Licensed Professional Counselor (LPC)
Atlanta, GA
[Phone Number]
[Email Address]